{"id":2796,"date":"2022-10-11T16:12:44","date_gmt":"2022-10-11T21:12:44","guid":{"rendered":"https:\/\/rossellolaw.com\/?page_id=2796"},"modified":"2023-07-03T13:45:25","modified_gmt":"2023-07-03T18:45:25","slug":"complaints","status":"publish","type":"page","link":"https:\/\/rossellolaw.com\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2796\" class=\"elementor elementor-2796 elementor-532\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section data-dce-background-overlay-color=\"#FFFFFF\" data-dce-background-image-url=\"https:\/\/rossellolaw.com\/wp-content\/uploads\/2022\/10\/bg-nosotros.jpg\" class=\"elementor-section elementor-top-section elementor-element elementor-element-dd0a8b0 elementor-section-height-min-height rey-section-bg--classic rey-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"dd0a8b0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2524881\" data-id=\"2524881\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--2524881 elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0a328f elementor-widget elementor-widget-heading\" data-id=\"c0a328f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-073f703 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"073f703\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d015d85\" data-id=\"d015d85\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--d015d85 elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-136d768 elementor-widget elementor-widget-heading\" data-id=\"136d768\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Please, complete the form below<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-503c3b6 elementor-widget elementor-widget-text-editor\" data-id=\"503c3b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<div class=\"wpb_text_column wpb_content_element vc_custom_1560822092748\"><div class=\"wpb_wrapper\"><p>This form will only be delivered to the compliance officer.<\/p><p>You are hereby informed that the complaint that you send can be made anonymously (i.e. without the need to indicate your name and surname and\/or email address) or by disclosing your identity (indicating your name and surname and\/or email address). In the latter case, you are reminded that your identity shall be treated confidentially and discretely, in order to protect it during the investigation procedure that may be initiated and subsequent actions.<\/p><p>Moreover, you are hereby informed that your complaint, whether anonymous or not, shall be treated as confidential.<\/p><\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57f92f6 elementor-button-align-start elementor-mobile-button-align-center elementor-widget elementor-widget-form\" data-id=\"57f92f6\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2796\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"57f92f6\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"ROSSELLO Abogados\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_3b4ce8b elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3b4ce8b\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tSurnames\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_3b4ce8b]\" id=\"form-field-field_3b4ce8b\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Surnames\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_c6f51db elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_c6f51db\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_c6f51db]\" id=\"form-field-field_c6f51db\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Email\" value=\"email@email.com\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_0ab8432 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0ab8432\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTelephone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_0ab8432]\" id=\"form-field-field_0ab8432\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Telephone\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1ff5a91 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1ff5a91\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tData of those involved in the complaint\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1ff5a91]\" id=\"form-field-field_1ff5a91\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Data of those involved in the complaint\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tComplaint\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"7\" placeholder=\"Complaint\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_9389c52 elementor-col-100\">\n\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_9389c52]\" id=\"form-field-field_9389c52\" class=\"elementor-field elementor-size-md  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_baa96e0 elementor-col-100\">\n\t\t\t\t\t<b>*Note 1:<\/b> This Form shall only be delivered to the Compliance Officer (CO). Please, verify that the information is complete and correct before submitting your complaint to the CO. \n<br>\n<b>**Note 2:<\/b> We suggest that you provide a contact telephone or email address, so that the CO can contact you.\n<br>\n<b>***Note 3:<\/b> If you need to follow up on your complaint, please contact the CO at: oficialdecumplimiento@rossellolaw.com\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-dce_unique_id elementor-field-group elementor-column elementor-field-group-field_7bc1e8b elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7bc1e8b\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTicket #\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<input type=\"hidden\" name=\"form_fields[field_7bc1e8b]\" id=\"form-field-field_7bc1e8b\" class=\"elementor-field elementor-size-md \" value=\"This field value is not available before submit\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-md\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Please, complete the form below This form will only be delivered to the compliance officer. You are hereby informed that the complaint that you send can be made anonymously (i.e. without the need to indicate your name and surname and\/or email address) or by disclosing your identity (indicating your name and surname and\/or email address). [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2796","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.3 (Yoast SEO v20.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaints | ROSSELLO Abogados<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rossellolaw.com\/en\/complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints\" \/>\n<meta property=\"og:description\" content=\"Please, complete the form below This form will only be delivered to the compliance officer. 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